Frequently Asked Questions (FAQ)
Don’t see your question below? Stop in or give us a call to have your question answered!
2450 South Curry Street, Carson City, Nevada
(775)882-8600
What’s your return policy?
Our customers may return select plants up to 1 year after purchase, for a return of 50% of the purchase price. The returned plant must be accompanied by the origingal receipt. Our return policy covers woody trees, shrubs, grasses, and vines!
*We do not guarantee 50% back on annuals, perennials, sod, vegetables, or original labor and delivery charges.
What is wrong with my plant?
Bring in a plant sample or photo of your plant for a free diagnosis! We are not able to diagnose plants over the phone.
Do you sell materials in bulk?
We sell compost, bark, and Full Circle products in bulk year round.
Does your Gift Shop stay open all year?
Yes, you can stop in to our gift shop year round!
When will the Christmas display in the Gift Shop be ready?
Our Christmas display will be completed by October 31st.
What days are you open?
We are open everyday, except for The Fourth of July, Thanksgiving, Christmas, and New Years Day.
Services
Do you deliver?
Yes! Delivery fees vary depending on location. Contact us for details on deliveries in your area.
Do you have a planting service?
Yes, our planting fees vary for each plant. Contact us for more details!
Do you deliver and/or set up fountains?
Yes! Delivery and set up fees are seperate, both of which vary. Contact us for any further questions.
Do you offer landscape services?
Yes, we offer landscape design and installation!
Do you offer pond services?
Yes, we offer pond installations and repairs.
Do you offer yard maintenance?
No, we do not.
Do you prune trees or shrubs?
Yes, we offer pruning of shrubs and trees (no larger than 2 stories tall). For anything larger we will give you the contact information for a recommended arborist!
Do you pick up bee swarms?
No, we do not pick up swarms of bees but we do have a list of local bee keepers who will.
Do you sell sod?
Yes, we stock Kentucky Blue grass from Western Turf. We are also able to special order Blue Fescue grass from Western Turf. Give us a few days heads up for special orders!